Frequently asked questions

When should I arrive for my appointments?

We suggest that you arrive 15 minutes before your scheduled appointment time. This will give you time to park and complete any paperwork.

Should I bring anything with me?

Included in your initial appointment letter, you'll have been given a patient guide (a form explaining access to health records, confidentially and regulations within the hospital). We request that you fill these papers in, sign them and bring them with you to your first appointment.

When you arrive you will also be asked to complete an 'outcome measures' questionnaire asking you how you have felt over the past seven days, helping us to track your recovery journey.

Are people able to sit with me during therapy sessions?

Our psychologists are happy for you to have a family member/ friend with you for part of the initial appointment as this may help you feel at ease.

We would though advise that you should attend future sessions by yourself, as this will help aid your treatment.

What if I do not want to attend psychological therapy sessions after my psychiatric appointment?

If you have been referred to psychology after seeing our psychiatrist and you do not want to attend these therapy sessions, please advise us of this.

You do not have any obligation to attend these therapy sessions if you do not wish to.

If I continue to psychological therapy sessions, will I receive appointment letters?

No. You'll receive an initial appointment letter; but  any further appointments made won't be confirmed by letter.

When booking appointments after your therapy session, you'll be given an appointment card. If booked over the telephone, you will not receive any formal confirmation, but we do offer a service where a text message reminder will be sent to you the day before your appointment. Please let reception know if you'd like to opt in for this.